If you purchased product from an unauthorized reseller, all support and warranty issues should be directed to that reseller. Invoice slips and e-mail order confirmations can be considered on a case-by-case basis. Lastly, two gold-plated USB connector ports maximize connectivity and maintain transmission integrity. The Microsoft Reclusa gaming keyboard sets a new standard in gaming innovation. When will my order ship? Because solvents and other harsh chemicals may affect and degenerate the plastic on the keyboards, we do not recommend using any solvents to clean the keyboard.

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If you have narrowed the issue to the keyboard itself there is not really a cost effective repair center that would be able to assist you. Submerging the keyboard in any liquid will void the warranty on your keyboard. Get the edge over your opponents in dim lighting conditions.

Unfortunately, customer support has no information on future product or driver releases. Razer does make available some basic external spare keybooard at http: Contact Support Get support by phone, chat or email. Store your macros onto five different profiles with the Razer Reclusa Configurator to suit your gaming needs.

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Microsoft Reclusa Gaming Keyboard

As with any office or home computer input devices, your keyboard may collect dust or get dirty from regular use. Products purchased from unauthorized dealers are often used, counterfeit, re-boxed, defective or gray market goods. How do I clean my Razer keyboard? Under no keyboqrd should you ever submerge the keyboard in any type of liquid. When will my order ship? These units may also keyblard be designed and packaged to work in your country and may not meet all legal and safety requirements.

Microsoft Reclusa | Official Razer Support

Ask the Razer Community. The receipt must show the product description and price. Razer’s website uses cookies. Razer must verify that keyboar product is within the specified warranty period and that it was purchased from an authorized reseller. There’s also a detachable wrist rest for maximizing comfort and ergonomics.

Invoice slips and e-mail order confirmations can be considered on a case-by-case basis.

Please see Razer’s Cookie Policy. Let the Razer Community help. Reclusa will reclus set gamers apart from their competitors with advanced features and best-in-class design elements such as ambient backlighting, Hyperesponse gaming key action for maximum response with minimal latency, and two built-in gold-plated USB ports.

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We recommend wiping your keyboard with a cloth that is lightly dampened with a mild soap solution. What’s more, you’ll never lose sight of your keys in the dark with the cool blue ambient backlighting. If you purchased product from an unauthorized reseller, all support and warranty issues should be directed to that reseller. It is rare, but a light shot of air from a micosoft of compressed air can sometime free debris that may be causing an issue.

I would like information on future Razer products. How can I contact Razer? Gaming detection allows you to automatically switch to the appropriate profile when a particular game is launched. Learn more about warranty.

Is there any way it can be repaired?

Meanwhile, a smart cabling system allows you to stow reclusw the USB cable when not in use or shorten it when necessary. Occasional cleaning will help keep the device clean.